After sales service
We work hard with landlords to get their property ready for tenants and we have a have a thorough check in process for the tenant where we provide them with help and advice. If we are managing the property for you then we will give the tenants a dedicated Property Manager and their phone number along with our 24hr helpline number – we aim to encourage the tenant to stay as long as possible and to keep the property well.
If they do decide to leave then we will replace them. We manage many thousands of properties and pride ourselves in making sure that they have tenants in constantly. We know only too well how void periods destroy rental yields.
With over 70% of our business stemming from recommendations and repeat business, it's really important to us that we consistently do a great job.
Hence we will be chasing both you and the tenants for feedback as we are keen to hear if we could do any better and hopefully you too will be recommending us to colleagues family and friends.
Tell us online here what you think.
