Rob is very professional and responsive. Specifically during the Covid period where things had to be done remotely .We highly recommend Dexters services.
Mr.AB Nov 20
STOP RIGHT NOW if you are looking for an estate agent in Surbiton, because you need to look no further than Dexters! Honestly, they have such a fantastic team here, that will do everything to help you. I think the best measure of customer service is not when everything goes right, but when there are problems and how a company deals with them. I can honestly say that the support that we have had from Robert, Ted, Adam and Lauren has been fantastic - they work as a TEAM and I would not hesitate to work with them in the future or recommend them to my friends.
Mr.AL Nov 17
Great service and great communication. We have been guided very well through the whole process of our new tenancy.
Mr.AM Feb 18
Everyone in the team was super helpful throughout and were always quick with any query we had. It always felt like we could rely on them when we needed answers.
Mr.AM Nov 20
I've been letting through Dexters for many years now and they have been by far the most thorough and reliable agent yet. Attention to detail has been excellent. Extremely organised and well in control of everything. Well done.
Mr.AP Sep 16
You get what you pay for. After a lack of success with another agent, I then instructed Dexters. Dexters found a tenant within a couple of hours. I subsequently found out these tenants had contacted the previous estate agents to view my property but not received a callback! I would recommend Dexters over alternatives.
Mr.AR Feb 18
Great service from Lara in particular. Would definitely recommend Dexters.
Mr.AT Nov 18
Ted has been incredibly helpful on any issues or queries that we have had, along with Alice. I have been thoroughly impressed with the service I have received.
Mr.BB Nov 17
Web and personal follow-up were both of an acceptably high standard. Adam Cunnington of the Surbiton office impressed us with his clear-thinking, straight answers and his integrity. Just the sort of agency representative that professional people like to work with.
Mr.BH Jan 18
My partner and I purchased our first property through Dexters and were very impressed by the high quality service provided throughout the process. Nina and Hannah were both particularly professional and helpful. We will recommend to friends and family
Mr.BH Dec 20
Dexters have been first class. In particular the Surbiton office, who have been extremely attentive and pro-active.
Mr.BM Feb 18
We had a very positive experience with Dexters in Surbiton. They were professional, attentive, and prepared to go the extra mile to ensure that the sale of the property went through with as few hiccups as possible. Special thanks to Jo, Hannah and Nina, all of whom are to be commended for their attitude and helpfulness throughout. I would happily recommended Dexters if you are selling a property in the Surbiton/Kingston area.
Mr.BN Nov 20
Adam provided exceptional service throughout the entire process. His communication was clear, friendly and it seemed like nothing was ever too much trouble. We had a fairly complex contractual stage due to the current tenant moving the goal posts, but Adam did everything he could to make sure it went as smooth as possible. As someone who works in marketing in a retail business, I understand how much effort goes in behind the scenes to ensure what may seem like simple things are delivered well. Adam is a fantastic asset to the Surbiton office.
Mr.CC Feb 18
Nina was very professional, highly proactive, always contactable, trustworthy and pleasure to deal with – highly recommendable.
Mr.CG Jun 18
Really great quality service from the Surbiton lettings team. I cannot recommend enough. Claudia was patient and helpful and I’m overall really pleased with my new property. Thank you Surbiton lettings.
Mr.CM Dec 20
I recently dealt with the Surbiton office. A great overall experience with a very professional team that have excellent local knowledge. I would highly recommend selling/buying through them.
Mr.DB Nov 18
I wanted to submit positive feedback for Maria at the Surbiton Dexters office. Maria is always very timely in responding to enquiries and great at supporting me as a tenant in a property this branch looks after.
Mr.DC Jan 20
Service we got from Dexters so far has been first class. Selection of properties they have in their stocks is very competitive. Charlie, the agent we dealt with spent long time on the phone leading us through the process.
Mr.DD Sep 20
John, Marius and Chelsea at Surbiton were Professional focused and got the job done.
Mr.DH Jun 18
Excellent service! Staff keep you up to date with Regularly updates, and made selling my property exchange easy and stress free. I recommend to everyone to use Dexters.
Mr.DW Dec 18
Very high quality of service, had a string of viewings organised and conducted very efficiently by Charlie. He was very knowledgable about the properties and answered any queries we had. Would definitely recommend to anyone looking for property in the local area.
Mr.EB Sep 20
An exceptional level of service throughout the whole process. I mainly dealt with Chelsea and Nina. Both very professional, friendly and always called to keep me updated on the process.
Mr.GK Apr 18
Just had a really successful set of viewings with Molly, I didn’t expect to find something that ticked all the boxes so quickly. Would definitely recommend to anyone looking to rent in Surbiton.
Mr.GU Mar 20
Lara from Dexters gave us a great service and help to concrete the process of finding and moving to a new flat. Thank you!
Mr.GXA Nov 19
Thank you - for your help and understanding during these difficult times. We were assisted by Rupal - very professional and straight to the point. This is what we are always looking for. Kind regards Ivan.
Mr.IG Jul 20
Ashley was really helpful in finding us the property we wanted in a really short amount of time, he and the team are an asset to Dexters
Mr.JA Nov 19
Dexters were a great help as first time buyers. They started by recommending us some very suitable properties before speedily arranging our first viewing. Gareth helped us through the bidding process as we inched our way towards a deal. From then on Nina was a great help moving things along towards exchange, rallying solicitors on both sides when required. All communications were clear and it was never too much trouble to email or take a call to explain anything we didn't quite understand. We can't wait to complete next week and move in to our first home. Thanks for all the help!
Mr.JH Sep 18
I recently rented a property through Dexter’s and they were extremely helpful and professional. Nothing was too much trouble for them and they made renting an easy and hassle free experience. I would definitely recommend Dexters to anyone.
Mr.JL Nov 18
We rented a flat in Berrylands through Dexters and we're very happy with the way our application was handled. It was not easy for us to handle a rental procedure from abroad but the Dexters staff made all the rough and exhausting procedure smoother and handled our account efficiently. We've definitely received a personalized service and are happy to recommend them.
Mr.JM Oct 18
I am looking to rent in the area and Dexters lettings team were really quick at responding to my enquires and gave me good advice and I have enjoyed working with them, a special thanks to Molly.
Mr.JM Jan 19
5* review to Hannah Berry & the new homes team, they’ve made buying our first place easy and worked around us when needed, thank you all.
Mr.JM Dec 20
I recently got in contact with Dexters Surbiton lettings team. Molly has been extremely helpful and friendly during what can be a stressful and time consuming process and she continues to be! I look forward to continue to use Dexters and will definitely be using Dexters Sales when its time to buy!
Mr.JQ Jan 19
We used Dexters Surbiton to find a property to rent. Molly was fantastic and really helpful throughout the entire process. Everything went through quickly and would definitely recommend their services.
Mr.JS Nov 19
Lara, and really the entire staff at Dexters, has continually gone above and beyond to ensure this expat's timely and efficient rental. Coming from a different country, renting a home seems entirely too confusing. But Lara walked us through it step by step. We couldn't be happier with our home, and with the service provided by Dexters and Lara.
Mr.KC Nov 19
Marius was awesome, totally professional and gave 5 star service all the way.
Mr.LO Jul 18
First time using Dexters and won't be the last! The process from my initial viewing to the completion of my purchase was smooth and efficient. Any time I had an issue, Chelsea will be on hand with a solution. Each time I was in the area and went into the office it was a welcome and warm greeting that I don't normally receive from estate agents! 5 stars isn't enough.
Mr.MC Feb 19
Dexters Surbiton provided us with excellent customer service - clear and frequent communication throughout the process.
Mr.MD Nov 16
Less than three weeks from initial valuation meeting to completion combined with efficient and polite customer service - Dexters cannot be faulted.
Mr.MG Nov 18
Really good experience renting our first place with Adam. Really responsive and provided all the information we needed. Thanks very much!
Mr.MJ Aug 18
Dexters have been amazing from the moment we first viewed right through to exchange! Nina has been handling our home purchase and has been incredibly helpful through the entire process - helping to push things through to avoid delays. I cannot recommend Dexters enough. Buying our first home was something we were nervous about as it seemed a daunting experience but Nina has been on-hand with support at every step of the way. We couldn’t be happier.
Mr.MR May 19
Dexters we?e a pleasure to deal with. From the very outset, I was impressed by their team work and friendliness. I got a buyer in two weeks.
Mr.MS Feb 18
Dexters were a pleasure to deal with from the very outset. I was impressed by their teamwork and friendliness when all sales staff came around to see my property. Great at handling buyer interest. It paid off, I got a buyer in two weeks.
Mr.MS Feb 18
Very impressed. From the first phone call it was clear that service was important. We had a great day of viewings with Jenny and her honesty and knowledge of the area instantly put us at ease.
Mr.MT Feb 17
I needed to rent a property in the Surbiton area urgently due to a change at work. I contacted Dexters and was put in touch with a young man called Daniel. He was so helpful and completely understood my requirements which resulted in me renting a very nice property which solved my dilemma. I would thoroughly reccommend using Dexters if you are looking in the Surbiton area.
Mr.NH Aug 19
Micheal was great showing me and my friends around three properties. He was very patient with us for running so late and knew a lot about all of the properties. Thanks Micheal, we will be speaking soon!
Mr.NL Aug 18
What an outstanding service from start to finish. A really strong and friendly team. Customer focused and driven.
Mr.OW Nov 16
Very professional and helpful service renting a place with Dan and Dexters Surbiton.
Mr.OWF Aug 20
John Williams and his team looked after us all the way and made it a smooth experience selling the house after 25 years here - never an easy thing to do.
Mr.PD May 17
Ed and Nina were both excellent from start to finish. I was regularly kept up to date by telephone and e-mail and they worked hard to achieve the quick exchange that was needed. When the chain broke down on exchange day, they stepped in quickly and efficiently to ensure the sale. I used to believe Dexters was one of those faceless, robotic companies and wasn't looking forward to working with them, but the service has been personal and helpful, keeping my best interests in mind, which is rare, particularly as a buyer.
Mr.RA Apr 20
Very professional service - marketed my property effectively so that I had competing offers and then drove the process proactively (in a way that the solicitors don't!) to get to exchange as swiftly as possible. My contact at Dexters, Nina, was excellent - keeping me informed and making sure that everyone up and down the chain were doing what they should.
Mr.RH Oct 20
We just moved out from after flat after staying there for 2 years. We are extremely happy with the service and professionalism of Dexters. In particular, we would like to point out Maria, who has managed the property excellently, a big thank you from all of us! I would recommend anyone who asks to let through Dexters in Surbiton.
Mr.RS Mar 20
Thank you to Nina and Jo who kept me well informed of developments.
Mr.SD Jan 18
This was our first property purchase and everyone at Dexters went out of their way to make it a pleasurable experience!
Mr.SD May 18
Sold our property within a week of switching over from our previous agent. Excellent advice from the outset, and excellent support/relationship management throughout the process.
Mr.SG Jun 17
The team at Dexters were a great support with our house purchase. We were first time buyers and Ed & Nina were extremely helpful and quick to respond.
Mr.SL Nov 20
I have nothing but complete and utter praise for Dexters and Kim in particular. They have not put a foot wrong in the management of my property. I have no problem in recommending Dexters in managing property. Keep up the good work.
Mr.SN Jan 20
I had a fantastic service using Dexters Surbiton and I dealt solely with Lara. I first had contact with her via email and she was quick to respond and very informative. I was not based in the UK when I contact her so having a quick response was really key.
Mr.VB Jun 18
Molly was a Star Angel. She and the team at Surbiton Dexters made the entire process of moving in seamless. The communication process, handover across the teams were quite effective. I like the team and definitely recommend anyone. Molly & team, thank you.
Mr.VKM Sep 19
Always good on communication and ensuring everything was done efficiently, the team got us a fair rental price for our property with really good tenants.
Mrs.RC Apr 17
Dexters in Surbiton did a fantastic job selling our house. John, Chelsea, Nina and all the team were motivated and helpful from valuation, getting viewings in and supporting through to completion. We liked that all the team were clued up on who we were and our house, and they all worked to get it sold. They were professional and positive. We would recommend selling or buying through Dexters Surbiton, good luck to all the movers!
Ms.A Jul 19
Dan was amazing! He was helpful and easy to deal with. He took the hassle out of finding a property! Thank you.
Ms.AA Sep 20
This is the second time I've used Dexters Surbiton when looking to rent a property. I've always been delighted by the exceptional customer care and professionalism. Whether it be Ashley securing that my hamster was housed (thanks again!) or Laura managing to get our tenancy sorted with a speed and kindness that left me staggered. I'm impressed by the skill but also attitude of the team in all the dealings I've had.
Ms.AH Aug 19
John, Chelsea, Nina and the whole Surbiton sales team were fantastic in helping us sell our house, as quickly and smoothly as possible. Really impressed by their approach to valuation, getting maximum viewings in and helping manage things through to sale. They were very motivated and focused on selling our house. They also showed us a lot if properties in our search for a new house. Also liked that whenever we called we could always speak to a member of the team,unlike some estate agents.
Ms.AS Jun 19
The best part of their team is property management. Kim is lovely and always cares for tenants. They are always there when you need them and they react to a problem/query very quickly. Maria and Alysha are great too, polite and nice and understanding. I always recommend Dexters to everyone in the area and I wish I could stay with them managing my future properties forever ( I am a tenant). Well done, team!
Ms.AV Jul 19
Gareth - for arranging my viewings (and his colleague Juliet who showed us around the properties), as well as negotiating the sale just before Christmas. Thanks to Nina for all the follow-up work and chasing of exchange & completion. The overall Surbiton Office appears to be well run, with happy, cheerful staff.
Ms.BO Apr 18
Hannah did an amazing job, service was perfect. Would definitely recommend her and Dexters.
Ms.BS Oct 17
Our current management team has been so wonderful in supporting us with our landlord. They are full of compassion and put a lot of effort into assuring our quality of living is met. Best estate agents I have worked with thus far! Thanks so much!
Ms.BS May 19
Frankie was amazing helping with my property search!
Ms.BT Jan 19
Everyone pulled out all the stops to sell my house.
Ms.CB Jun 16
Absolutely amazing service, would highly recommend!! Lara was a star in dealing with all my questions and very flexible during the process as well :)
Ms.CD May 19
Great experience with dexters Surbiton! Charlie helped me through the whole process. He had patience, very involved, professional and very prompt. Thank you for your huge help Charlie!
Ms.CD Sep 20
Our experience with Dexters has been very pleasant. Their staff are very polite and professional, and we were treated really well by our agent Daniel, whom made sure our move into our rental property was as smooth as possible. I probably called 20 times throughout the process and he helped to clear up any confusions regarding contracts, references and so on along the way. Would highly recommend.
Ms.CN Feb 20
Dexters Surbiton are a fantastically proactive and lovely bunch of people. A really great team who all seem to complement each other’s skills and genuinely get on. John is a man who knows his job and the industry extremely well. A safe pair of hands, who guided us to buy our beautiful new home when I’d really just popped in to query something in the usual estate agent junk mail we all get through the door. Impressive! Karl dealt with the nitty gritty of negotiations flawlessly and was a pleasure to work with. Frankie handled so many viewings and queries and was a brilliant point of contact through that nerve racking stage. Chelsea and the rest of the team were also professional, friendly and knowledgeable at all times. An excellent experience all round!
Ms.EG Oct 19
Sophie on the lettings side has been very helpful with the issues I have had with my neighbour and acted promptly on any queries I have raised. Thanks for your help Sophie.
Ms.EH Aug 18
Following a great experience letting my property with Dexters, I often pass by the Surbiton branch and get a lovely wave from the Lettings Team. Nice to know they remember me and value my custom.
Ms.EM Jul 18
Had a viewing with Molly today who had lined up some ideal flats for us. She made the whole process really easy and we were so glad to have come to Dexters first in our search. Highly recommend.
Ms.ES Feb 20
Great communication, visited the flat before the process started, very quick and efficient
Ms.EW May 16
We recently bought our house with Dexters in Surbiton and the process couldn't have been smoother. We worked with Hannah and Nina and both were very helpful. Would definitely recommend.
Ms.GC Dec 20
Alice, Lara and Ashley were all very helpful to me. I felt that I could trust their judgement, specialist knowledge and advice.
Ms.GH Jul 18
Daniel at Dexters helped us find our lovely 3 bedroom home on the river in surbiton. He was always there to give us advice and answer our frequent questions! Always at the other end of the phone. Honest, friendly and keen to genuinely help us. Thanks Dan!
Ms.GS Nov 20
Ryan helped us secure a fantastic property to rent. We are very happy and were impressed and grateful with how responsive, attentive and professional Ryan was, but also with the right balance of a personal touch. Ryan was clearly very knowledgeable about the market, efficient and very organised.
Ms.HB Apr 18
Our agent Charley is wonderful person: good professional, very kind, answer on too many questions about property, so patient,quickly and responsibly fulfills all agreements. Highly recommend!
Ms.IC Oct 20
This feedback relates to the work undertaken by Nina with respect to the sale of the property. We encountered numerous obstacles with the sale and an unexpected extended chain. It was an extremely stressful and protracted process. Nina managed all the stakeholders who had competing agendas with extreme professionalism and courtesy. She was transparent and kept us informed throughout the process. We considered walking away from the transaction on several occasions and it was Nina's sheer determination and hard work that kept us at the table. This just would not have happened without her extreme efforts and diligence. Nina is an asset to your organisation
Ms.JB Apr 18
I was looking to rent in the area and Dexters lettings team were really quick at responding to my enquires and gave me good advice and I have enjoyed working with them.
Ms.JD Feb 19
John and his team did an excellent job selling my house, and got me asking price! The team were very friendly and enthusiastic throughout the process and it wasn't as stressful a time as I was expecting thanks to their hard work.
Ms.JH Oct 19
Excellent service from everyone in the Surbiton office. I would not hesitate to recommend them to anyone.
Ms.JJ Aug 18
Thank you Dexters in Surbiton once again for helping find my new property, you have gone above and beyond especially Laura for guiding me through the process and I’m so pleased for the smooth transition into my new home.
Ms.JK May 19
Dexters did a great job in both managing and then selling my property in a particularly difficult market. Nothing was too much trouble and I would definitely use their services again.
Ms.JT Jun 19
Great service! Professional and stress free. I sold my flat very quickly with Dexters at Surbiton. Highly recommended!
Ms.K Apr 18
This is the second time we have sold through Dexters. Once again Jo and Nina excelled themselves and went above and beyond to make sure the sale happened.
Ms.KC Oct 17
Can honestly say dealing with the sales team at Surbiton has been the best estate agent experience I've ever had! From John's initial valuation, to the whole team conducting viewings, and Gareth managing an extremely efficient sale for us (at super speed!), Dexters have been highly professional, knowledgeable, friendly and easy to deal with. Felt like the entire sales team operated as a unit at all times, so there was always help or advice on hand. Wouldn't hesitate to recommend Dexters to anyone looking to buy, sell or rent - I couldn't be happier with our experience.
Ms.KC Oct 19
The lettings team were amazing! Thank you so much for being so quick and efficient with helping me find something. Even though I had a lot of requirements and little time, they found the perfect maisonette with a smooth transition. Thanks again!
Ms.LA Mar 19
The property I have been renting the last year is managed by Dexters and have had nothing but positive experiences from them from the start. Particular mention to Maria who is always efficient at sorting out any problems that arise and is a pleasure to deal with. A big thank you to your team.
Ms.LQ Dec 19
I have just exchanged on my first property, a long and daunting process which was made so much less so by the team at Dexters, who went out of their way to help make everything as smooth-running as possible. Thank you so much to Gareth who was proactive in finding properties that fit my requirements and arranging viewings for me, and to Chelsea with whom I had most dealings and who was always friendly, quick to respond, and patient with handling my many questions. Thank you to Nina for pushing through the contract, where I thought it may fall through. I will wholeheartedly recommend Dexters to anyone I come across looking to buy or sell a property!
Ms.LR Aug 18
When I sold my property I had several agents around to compare service and commission. Dexters stood out for me due to the professionalism and knowledge of the area. This continued when I was assigned a Sales Consultant called Gareth. He kept me informed of the current status at all times and was always pleasant and courteous which came across as genuine, From start to finish this was not a stressful procedure despite hearsay and I think this is due to the part played by Gareth. A credit to your company and I will recommend This to any of my friends that wish to move in the future. Thank you Dexters for a trouble free move.
Ms.MD Apr 18
Molly was great. Super helpful and suggestive. Took a few attempts but once she knew our style she found us more options and finally have a wicked space! she’s been patient and answered all of my questions really well. Absolute champ.
Ms.MM Aug 20
I had a great experience working with Dexters, especially with Hannah. She helped me find the perfect property and was very helpful and always responsive to all my queries and requests.
Ms.MN Aug 18
Thank you Laura from Lettings for all of your help with my search for my new home, you’ve made it as least stressful as possible I’m so grateful for your time with this and I will be sure to use you again in the future.
Ms.ND May 19
Sold a flat for us in four weeks - amazing turnaround. Achieved an extra couple of thousand on the selling price after we had agreed price. Highly recommended.
Ms.PB Nov 19
Dexters were always helpful and professional when renting our flat in Surbiton. Huge thanks especially to Kim who went above and beyond. Comfortably the best property management experience we've ever had.
Ms.RF May 19
Rob Mumford was very quick to respond and proactive in his approach.
Ms.RM Jan 18
Fantastic team! Laura was quick and efficient in helping me with my rental search.
Ms.SB May 19
Nina & Lauren..... mainly dealt with these two ladies. Very professional, friendly and helpful. They were firm and supportive with just the right amount of assertiveness. Definitely an asset to your team!!
Ms.SD Apr 18
Nina and Lauren from the sales team have both been great. I am very impressed with the service. Nina in the final stages chased our solicitor for exchange and reassured me that things were moving forwards.
Ms.SF Nov 17
Many thanks to Kim for continuing to do an excellent job as my property manager. I can trust Kim to let me know of any important needs for the tenants and to keep me informed during any work done. It is very important to me not to have to worry about my property and I'm so glad I have Kim who is on top of everything all the time.
Ms.SH Nov 19
Adam Cuddington was excellent. Helpful at all times, reassuring and knowledgable.
Ms.SL Jan 18
I came to Dexters with what I thought was an unrealistic deadline and they delivered - this was all down to Ash! Cannot thank you enough 5/5 !
Ms.ST Dec 19
Quick and efficient at helping me find a great rental! Thankyou Lara Hammond.
Ms.SW Oct 19
A very professional and pleasant experience. Trying to find your first time home is stressful however Claudia eased this by making the process smooth; all my questions were answered! Thank-you Surbiton Dexters and special thanks to Claudia.
Ms.VA Dec 20
Very professional and experienced in the rental market. Had very good service overall.
Ms.WR Aug 20
Out of class, I can honestly say my house sale would not have happened had it not been for the tireless work of the sales team at Dexters. From Jo's delicate and wise negotiation and counsel to Nina's flawless execution and constant effort. Given my sale agreed was at the before lockdown it was very difficult circumstances and the team and Nina in particular really worked tirelessly to get it over the line, always keeping me informed and pushing the chain to ensure my sale was a priority. They whole team, Jo, Nina and Ed were a delight to work with, totally professional, smart and super responsive. I couldn't recommend them more highly, they are the real deal.