I have recently agreed to rent a property with my wife. We chose Dexters initially based on their range of properties on offer. Once we narrowed down our choices I began dealing with the office manager, Taylor. He was patient and very helpful throughout the process, guiding us and giving clear answers when required. His handling of all the details has been exemplary.
Mr.A Dec 20
Scarlet has been excellent throughout the process, from showing me around the property to finalising the offer and getting everything in place.
Mr.AB Jul 18
Very professional and punctual. I was helped by Taylor who was very professional, punctual and always responded to emails fast. Would highly recommend going with Dexters.
Mr.AB Oct 20
Really friendly and helpful, they get to know your needs and focus on those, not wasting time. 10/10.
Mr.AC Sep 18
The best experience I’ve ever had from an estate agent! Charlotte; very professional, accommodating and friendly, when securing the rental property. Always available, on hand and well informed.
Mr.AH Nov 18
Molly was friendly and knowledgeable.
Mr.AM Aug 18
After actively looking for a place to rent for two months it was Dexters Twickenham who found the perfect place. I would like to thank Rob for being so helpful and for helping with pretty much everything. The full process was really smooth and quick, an amazing experience in a process that usually is very stressful.
Mr.AS Nov 19
As a first time buyer I was nervous about the prospect of buying, but Dexters have been nothing but a pleasure and a joy through out the entire Process. I feel particularly lucky to have been appointed Chris Haggett as he was extremely polite, friendly and helpful. He made himself available whenever I needed him and I could tell that he genuinely cared to help me. As a result I’ve found the property and am excited to move forward.
Mr.AT Oct 19
I rented a house by the Dexters Twickenham office. Thanks to Scarlet for the support and quick responds of her. She made our renting period very easy and clear. Thanks to her and Dexters Twickenham.
Mr.BA Dec 19
Very hepful team of staff. Was helped by a Man named Rhys, who was incredibly pollite and friendly. Helped me secure a nice place on short notice for work. Would reccomend!
Mr.BC Oct 19
We have had a brilliant experience with Dexters and in particular Rhys whom has been an incredible help and a great source of guidance throughout the entire process. I know I speak for myself and my girlfriend when I say that he throughout the process listened to our concerns and was proactive in coming up with solutions which suited us all the way through. The whole exercise with Rhys and Dexters has been seamless and I couldn't recommend him or Dexters more.
Mr.BH Feb 20
Purchased our house through Dexters Twickenham. Excellent service, Clair was particularly helpful.
Mr.BI Dec 18
A pleasant encounter. Highly recommended. Lesley especially was great!
Mr.BL Nov 18
Excellent service from the Twickenham team throughout. We were with another agent when the lockdown happened and our chain collapsed. I spoke with Branch Manager Claire, about how Dexters could help, and she couldnt have been more helpful. They immediately got me started again, worked on some interim pictures and virtual viewings, and had visits lined up immediately. We quickly go an offer, and managed to save our chain and get our dream house. Attentive throughout Claire and team pushed hard to get the exchange done in quick time, and kept me constantly appraised of the latest, liaising with solicitors and other agents. 5 star rating for the team, with particular mentions to Claire, Kris and Lesley.
Mr.CB Aug 20
I'm extremely happy with the service provided by Dexters. They are very professional, keep me well informed and are very responsive if I have a query. In particular, I make special mention to George with whom I have most contact.
Mr.CL Dec 20
Thank you to Aaron Fakolujo, who was very helpful throughout the process.
Mr.DC Jan 18
Great service, most definitely will be using Dexters if needed again in future
Mr.DF Jun 18
From start to finish nothing but helpful.
Mr.DG Feb 18
It's so rare to have good words to say about a lettings agent as a tenant but the team has been fantastic. They have been supportive and helpful and have really helped me achieve what I wanted to. Dexters have always been upfront and honest about the costs and I've never been left in the dark.
Mr.DH Feb 18
Dexters Twickenham have been great. Prompt, professional, and deliver. Thanks to all the staff, plus a big thanks to Harriet and Joanna for their excellent property management.
Mr.DJ Sep 18
Dexters Twickenham have been great. Prompt, professional, and deliver. Thanks to all the staff, plus a big thanks to Harriet and Rob for their excellent property management.
Mr.DJ Jun 19
I was pleased to meet Robert. He is a deligent and trustworthy professional that helped me with the flat renting process. I would definitely suggest him and his team.
Mr.DP Oct 20
I have used Dexters to rent my property for the lat 10 years. During this period the property has been continuously let and overall the tenants has been of a good standard. Dexters have been professional and courteous at all times.
Mr.GD Sep 19
I rented a property through Dexters and I am really satisfied with overall service of Dexters in Twickenham. They have been wonderful in helping me rent my flat and getting all the documentation ready. I am also very impressed how Property Manager, Delphine managed to understand my needs and offered proactive solutions in short notice. Her productive, positive and professional attitude helped me a lot in the process. I would highly recommend Dexters. Thank you Delphine!
Mr.GDC Apr 19
It has been a delight to deal with Rhys - A great guy!
Mr.GH Jul 18
I am impressed by Joanna and the professional way she deals with everything. She is always prompt and polite, and sees to whatever needs doing straight away.
Mr.GW Mar 18
Needed to take the time to write a review about how amazing our experience has been with Dexters in finding our next flat thanks to Scarlet. Professional, timely, and going above and beyond. Those are the things anyone needs when their looking for a house to rent and Scarlet embodied them like a pro!
Mr.HC Apr 20
Dexters Twickenham is helping me to find a new home. George has been really professional, always keeping me up to date with the latest properties in the area and checking my opinion and arranging views.
Mr.HC Nov 20
We've just signed our tenancy agreement through Dexters. We worked with Rob there, who has has been amazing throughout the whole process. He's been really patient with us, and also managed our expectations on timescales and what to expect. It's been a great experience with Dexters and with Rob specifically, but whenever I have called the office all the staff have been friendly, polite and helpful.
Mr.HH Jan 20
The Dexters team in Twickenham are really professional and fast, specially Rob, who answered our requests and questions as fast as possible. We were very delighted and satisfied with their job. This way, I want to thank them for their perfect job.
Mr.IK Oct 20
Scarlet was fantastic! A credit to the company. Thank you.
Mr.JB Mar 19
Rhys and Harriet were very proactive, efficient and transparent.
Mr.JC Apr 18
Great experience using Dexters to rent out our flat. Rob C was always contactable and ready to help and got the whole process sorted a lot quicker and more smoothly then we had anticipated.
Mr.JC Nov 19
Dexters Twickenham was a pleasure to deal with, Rob in particular was very efficient and knowledgeable throughout the process.We are looking forward to moving in to the new place. Thanks for all your help.
Mr.JC Mar 20
The service we received from the viewing, to the service of our offer being accepted, to then set up a survey for us so quickly and then to have completion all done in four weeks, we really couldn't have asked for any better regarding service.
Mr.JP Aug 16
Rhys is very helpful and nice, I'm impressed by his smile.
Mr.JQ Jul 18
Delphine has been our property manager, and she has always been prompt in responding to our requests and helpful in getting any issues sorted. Renting with Dexters has been a very good experience.
Mr.JS May 19
I would definitely recommend Dexters. The service and professionalism I received from Maisie at their Twickenham office was 5 star.
Mr.KS Jan 19
Harriet. Always brilliant. Excellent communication, quick to reply even if its just to say she's got my mail and will get back to me. She always makes me feel my concerns are valid no matter how silly they probably are. Also Delphine has been good also. Slower on the communication perhaps but she has handled my concerns with the latest tenant very well and has been very helpful.
Mr.LS Apr 18
Georgina has made the tenancy arrangements very easy for us. She even gave a ride back to our bus stop after the viewing.
Mr.LW Apr 18
Aaron is truly an outstanding representative for your business, through his demonstrated customer communication, execution and follow up.
Mr.MC Feb 18
Harriet embodied customer service and was client focused, she took time to understand my requirements and then worked extremely quickly and efficiently to deliver. Outstanding Rhys and Rob they are great guys and a pleasure to deal with. Worked tirelessly throughout the viewings, keeping me up to date and providing good feedback. Once the Let was agreed, they provided excellent, ongoing support.
Mr.MS Apr 18
The Twickenham sales team were fantastic in helping me sell my house, I got an excellent price, higher than I was told from other estate agents and it went through in good time when everyone else and the media was saying otherwise. Brilliant firm, will continue to recommend.
Mr.MS Jan 19
Amazing experience with Rob and the team at Dexters. I have rented a few times in the past and it's not been as smooth as this. They are quick at responding, they use great software to make signing of contracts easy, they let you go to other Dexters office to show passports (which is a great help when you don't live in the area) and in general make you feel excited about moving into a new place. Thanks!
Mr.MS Nov 19
We used Dexters to rent a place last week, and we are very satisfied with their service! Taylor has been very helpful and responsive to our enquiry and questions, he is super fast in handling our request and checking at the back end. Highly recommended!
Mr.N Dec 20
My Flat search with Leah Senior Lettings Agent at Dexters in Twickenham was never anything other than an extremely efficient and pleasant experience. The place I have made a application for is so much more than I expected and came about through their channels and with Leah's expert guidance.
Mr.NB Mar 19
Dexters were very efficient right through from valuation to completion. They were 100% the best agent around.
Mr.ND Dec 16
The best thing I’ve done was to rent with Dexters. They helped me all the way and it was quick and easy. Special thanks to Delphine who was the best property manager ever!
Mr.PG Apr 19
Very nice experience and I’ve no regrets having rented my first flat in London with Dexters in Twickenham.
Mr.PG Apr 19
Overall, very satisfied with all services. I found Joanna particularly helpful.
Mr.PK Mar 18
Dexters kept me informed of the progress of my sale and any enquiries were dealt with in a professional manner.
Mr.RF Dec 16
Dexters achieved a quick sale very close to asking price. The staff were friendly, professional, and helpful throughout the process. Thanks team!
Mr.RP Dec 20
I have been letting a property from Dexters for the last six years. They are a very professional outfit and it has been an enjoyable experience. In particular Delphine was outstanding as my account manager and ensured all communications and concerns were handled exceptionally well between the landlord and myself.
Mr.RS Sep 18
We've just had our 3rd set of tenants sign up and once again Dexters have found us some new tenants very quickly and have managed the situation re the outgoing tenants very well. Scarlet has been very helpful in this process and has helped to ensure it's gone smoothly.
Mr.RW Jun 19
Dexters is a model of customer service! They answer the phone in two rings max, call you by your name, everyone remembers who you are, very polite, proactive and nice people. They really work hard getting your house sold for the best price! A special thank you to Lesley who helped us so much to make the sale go through!
Mr.SD Oct 18
Joanna in particular is extremely responsive and proactive when issues arise. Many thanks to Jo and the Twickenham team for managing my two Twickenham properties.
Mr.SM Mar 18
We rented a property through Dexters and could not be happier with the service Rhys and his manager Mark provided. They catered to some very specific requests due to personal circumstances and went the extra mile for us, very grateful!
Mr.SW Feb 19
Getting our new home with Dexters Twickenham was really easy, quick and convenient. Leah dealt with our search and we really appreciated all of her answers to our many questions, be it over the phone or email. Compared to my previous experience with other estate agents in the area, I would definitely recommend using Dexters.
Mr.TS Mar 19
This was my first experience of letting a property and it was important that I found an agent that I had complete confidence in and who was accessible to answer my initial queries. The letting of my property was assigned to Scarlet, and I cannot fault her professionalism an level of service. Scarlet was always on hand to answer questions and to liaise between me and the tenants. She is friendly, positive, and inspired confidence that she knew what she was doing and that the whole process was in safe hands. I was impressed by the whole team at Dexters and would happily use them again.
Mr.W Aug 18
I was most impressed with Rhys, who helped me through the whole process of finding a flat to rent. He was not pushy in the slightest and was very professional in his approach. He made me feel relaxed in my decision through a stressful period which I am very thankful for!
Ms.A Feb 18
Both Harriet and Charlotte were exceptional from start to finish. We would highly recommend.
Ms.AB Jul 18
Great customer service! Biggest thanks to Joanna. She solved any problems very quickly and she was very helpful!
Ms.AB Aug 18
Great agency! Very helpful, especially Joanna, who is such an amazing lady and trying really hard to resolve any problems. Highly recommended.
Ms.AB Nov 18
Dexters found us a tenant in a timely manner and controlled the process of checking references and providing a contract to a satisfactory conclusion.
Ms.AB Oct 20
George has been very helpful in our search for a house - friendly, professional and quick to answer any queries. He is polite and courteous even when we asked to see a property for a second time and then decided not to rent it. We have dealt with many estate agents over the past few weeks in our search and George is easily the nicest - helpful in making sure we know about properties coming on to the market without being too pushy. We hope the right house might come onto the market for us and would be really happy if this were through George at Dexters rather than some of the less professional and friendly agents.
Ms.AB Nov 20
My experience of Dexters as a new tenant has been fantastic, and largely down to the wonderful service I have received from property manager, Delphine. Right from the outset she made me feel looked after, calling to introduce herself ahead of moving in and providing me with useful information and has been very prompt and efficient, dealing with any problems that arisen at the property. She is pleasant and very efficient at all times, which is wonderful. Thank you!
Ms.AD Feb 19
Rob was amazing! He gave us so much support and guidance through the process, which made it so much easier. I would recommend him to anyone
Ms.AH May 19
Ellen was extremely professional and friendly, I would highly recommend the service provided at Dexters Twickenham!
Ms.AS Nov 20
My friend and I are very happy about this new property in Fulwell. The place is exactly what we wanted: a nice spacious two bedroom, close to our university with a little garden! Thank you Rob and Faisal at Dexters!
Ms.AW Nov 19
Impressive from beginning to end, Barry gave great advice on the valuation, Claire found my fantastic buyers within 24 hours, and Lesley was superb in progressing the sale.
Ms.B Mar 19
Leah was so helpful in helping us rent a new property. Communication was timely and helpful with Leah and her colleagues and we feel confident in renting through Dexters.
Ms.BF May 19
Extremely smooth process and very accommodating.
Ms.BP Jan 18
What an amazing experience, Scarlet was very professional and we could really feel she was eager to help us with our search!
Ms.CA Oct 19
Ryhs Davies was amazing through the whole process and it was not an easy one, as we needed someone to move in quickly. There were issues in the flat that needed to get fixed and he helped me find the right people to get everything fixed. As I am now living abroad he was a great help and always provided reassurance that everything was going according to plan. Thank you Rhys for all your help.
Ms.CB Jan 18
We're currently looking for a property to rent, we had a couple of viewings with Scarlet this weekend. Scarlet made every effort to understand what we're looking for. A very able, personable and polite agent. I have every hope and faith that Scarlet will find what we're after - a pleasure to deal with.
Ms.CC Jun 18
Scarlet was very friendly, approachable and patient.
Ms.CC Jul 18
We had just spent a couple of hours viewing a property. Our original agent was late and unprepared, we left and walked into Dexters afterwards and met the team who were charming, informative and very helpful. They took us to see a suitable property straight away - Wonderful.
Ms.CJ Jul 16
I have been over the moon with the service I have received from Dexters Twickenham regarding my move. Rhys in particular and also Rob have been extremely helpful and quick to respond to queries. Definitely would recommend Dexters to anyone looking to move.
MS.CP May 19
The team has been fantastic. They gave me a very personalised service where it really felt like they cared about us! Very unusual for letting agents. Thank you to Dexters and the team.
Ms.CS Jul 16
Dexters managed both our purchase and our sale. They worked extremely hard to ensure everything went through smoothly during a very difficult time that included lockdown and one point where our original buyer pulled out. Everyone we worked with was highly professional and friendly, but particular thanks to Elly, Kris, Barry and Lesley for all your hard work.
Ms.CS Oct 20
The team is incredibly dedicated especially Joanna who is always friendly and keen to help.
Ms.CSD Sep 18
My dealings with Rob in particular have been fantastic. He is always happy to help and a real asset to the team. I know if I give Rob a call he will do whatever he can to help, which is invaluable.
Ms.DB Jun 18
I am exceptionally pleased with the services provided by our letting agent, George. He kept us informed of the progress throughout the process. He diligently followed up on issues to ensure that the agreement is finalised quickly and efficiently by all relevant parties. He did an excellent job, really well done! Your efforts and support are very much appreciated.
Ms.DL Nov 20
I found the team very professional and helpful. They found me a buyer very quickly and the sale has gone through smoothly. Thank you.
Ms.DS Jul 18
Rhys is amazing and helped us exactly as asked. He showed us great properties and listened to our requests. Highly recommended!
Ms.ED Feb 18
My partner and I have been communicating with George from the Twickenham branch at Dexters. Despite not securing the property we desperately wanted, our experience with George has been nothing but pleasant. He has been very efficient in conducting property searches for us, only sending us properties that meet our exact criteria - something we wish all agents would do! We hope to continue dealing with George.
Ms.EG Mar 20
Rhys Davies was exceptional at helping to find the right property for me to rent. He was readily available by telephone, quick when responding to emails and talked me through the whole process. Rhys was calm, informed and supportive when i was making my decision. I didn't feel pressured into making a decision on the spot. An asset to Dexters.
Ms.EM Feb 18
Rhys, Very professional, extremely helpful and an absolute pleasure to deal with, nothing was a problem and his response to all my questions were answered in a timely fashion. He made my experience of finding a new home very simple.
Ms.FG Apr 18
My husband and I had a very positive experience dealing with Dexters. Rob has been very kind and professional and arranged some appointments on our requests. I reccommend.
Ms.FS Nov 19
We had a great experience renting a property with Dexters. Scarlet was very helpful, honest and professional and made the process as quick and easy as possible.
Ms.GB Sep 19
Taylor was friendly, respectful and polite (along with everyone else I spoke to). Dexters were very keen to get the ball rolling which was perfect for me and everyone was very tolerant of how fussy I am too!
Ms.HC Nov 20
Scarlet was very friendly, helpful and informative and has given me information on very suitable properties for our needs. Great customer service.
Ms.IR Jun 18
Scarlet managed to find us a very nice property to rent in unbelievable time and within our budget. Having started the process of referencing, she made the whole process seem very simple and was excellent at explaining the different things we had to do. Scarlet always came across as very nice and wanting to do all she could to help.
Ms.JG Jul 18
I experienced great customer service from your employee Scarlet who was attentive and ensured I was looked after well. Even though I didn’t proceed with Dexters Twickenham, I still am greatly appreciative of the help received from Scarlet. She is a great asset to your company.
Ms.JM Dec 19
Rhys was great with our recent move, everything was very efficiently done. Dexters were very helpful in liaising between us and the landlords before the move. Delphine has been managing our property since we moved in and she has been great at getting things seen to very quickly and contractors out promptly when needed. I would highly recommend.
MS.K May 19
Dexters have managed the letting of my property in Twickenham for the last 12 years and I couldn't be happier with the service. The team is so friendly and professional, plus they have always found great tenants that match my criteria and make everything so simple. Highly recommended.
Ms.KB Aug 19
We were very impressed with the service we received from Dexters Twickenham during the sale of our house. Kris, Claire and others were utterly reliable and professional in terms of organising viewings and giving us regular helpful feedback. They worked hard to ensure that as many people as possible viewed the property. Once we had accepted an offer Lesley kept us well-informed and was tireless in communicating with all the parties involved to push the process forward to exchange and completion.
Ms.KE Jul 19
Rob was professional, courteous and nothing was too much trouble.
Ms.KH Jun 18
This is the second time I have property searched through this branch and would highly recommend. Our agent George was very informative, professional and friendly and helped us find the perfect property to rent. The current social distancing guidelines were upheld and I felt comfortable viewing properties.
Ms.KT Aug 20
Friendly, professional and efficient service from all the Twickenham sales team. Extremely prompt in all communication and keeping on top of all elements of the sale which was exceptionally quick. Barry and the team pulled all resources which was excellent. We would highly recommend.
Ms.LC Jul 19
We had a really positive with Dexters over the last few years. Initially through renting and more recently in the pursuit of finding as a property. We've been mainly dealing with Chris and he was absolutely fantastic. Very professional and listening to our requirements, he even helped us out making an offer when the owners had given up on selling the property or engaging with my current landlord to see if they would sell. Thank you Chris for all the time and help you provided to us.
Ms.LC Feb 20
Joanna was a great help and very prompt in her services.
Ms.LD Sep 18
I have had such a positive experience with Dexters Twickenham. During our rental search, they only sent over properties that fit our criteria. Once we found the perfect place, the process for completing the tenancy agreement was so smooth. We dealt mainly with Rob, who was always friendly and helpful. He gave us continuous updates and was happy to talk through any issue at length, no matter how small. I would highly recommend them!
Ms.LE Jan 20
Joanna is always responsive and professional managing our property - we have now used Dexter's for over eight years
Ms.LJ Oct 18
We used Dexters to rent our property out and they have done an excellent job. Rob and Taylor from the lettings team have found us a tenant within hours of property going on the market. Rob was very professional, helpful and always kept us informed from start to finish. Thank you.
Ms.LM Dec 20
Excellent service Harriet was great even with the lockdown she sorted our house out and was always in the other end if the phone if we needed her. Would highly recommend Dexters.
Ms.LN Jul 20
We were thoroughly impressed with the service from Dexters, for both sale and purchase. A very dedicated, professional and friendly team, always going the extra mile. Special thanks to Claire and Lesley for getting us to the finish line and really smoothing over quite a few last minute hassles! A great experience.
Ms.LR Dec 18
Thank you to George for helping us find our next home. He is super professional and has communicated well throughout the process. He learned what we needed with each viewing and found us a great house. Referencing was really easy and we can't wait to move in.
Ms.LS Aug 20
Really helpful staff and prompt replies.... Would recommend. Thank you.
Ms.LW Aug 19
We have done all the process to rent a flat with Dexter - specifically Rob, everything went well. Rob was very patient and helpful - We could not expected better during this pandemic. Thanks again Dexters.
Ms.MG Sep 20
I have dealt with Dexters for many,many years and always found them very professional and a pleasure to do business with. Lately my contact has been with Joanna and she has been very helpful in sorting out any problems I have had with my property in a friendly and professional manner.
Ms.MK Apr 18
Very friendly and efficient, and I liked that I was showed the area and High Street.
Ms.MS Jan 18
The Twickenham Sales Team were invaluable in helping us sell our rental investment from abroad and even helped us with our purchase for our move back to the UK. Claire and Barry were fantastic throughout and I highly recommend them.
Ms.NB Jan 19
It has been so comforting to know that I could always ask Joanna for help and she has simply been great!
Ms.NK Sep 18
I would like to thank George the senior letting agent from Twickenham office for the most efficient and reliable viewings which took place yesterday 16th of June in in St Margaret’s. Truly impressed. George offers professional and an individual tailor approach. A young man, who is smart, competent and welcoming.
Ms.OP Jul 20
The team were really professional, helpful and most importantly for us very proactive.
Ms.PH May 18
This review is specifically for Delphine who is a property manager at Twickenham branch. Firm but fair and very professional. She is the reason I stayed with Dexters.
Ms.PM Sep 18
Taylor was very helpful and responsive! Very pleased with the service.
Ms.RG Sep 20
By far the most efficient, organised and helpful estate agency we found. Molly was awesome - super prepared and an invaluable help. We’ll definitely be back next time we need help! Thank you!
Ms.SA Aug 18
Georgie has been very helpful and works around what I need and schedule to find a property for me to rent.
Ms.SH Apr 18
Massive thank you to Tallulah, property manager at Dexters Twickenham. You were prompt in your actions and arranged an electrician to repair our faulty cooker switch. Your swift response and actions didn’t go unnoticed. Thanks again!
Ms.SS May 19
Rhys is a very professional agent, who perfectly understands what the customer is looking for and is very happy to help.
Ms.TI Jul 18
Outstanding service from Dexters helping us move in to our new place within TWO weeks! I was very impressed with Rob, Rhys and Harriet, they were all so efficient and helpful and kept me up to date almost daily until we were moved in. The easiest move I've ever had by far. Thank you.
Ms.TM Jun 18
Liam and Aaron from Twickenham have been very helpful and quick in renting us a property in one week!
Ms.WA Jan 18
Overall Dexters have been very helpful and we have renewed our contract with them. Our property manager, Joanna, is very diligent in keeping us informed and providing us with options as landlords. As overseas landlords it’s very helpful to have the oversight and know that our tenants are happy.